TERMS AND CONDITIONS
These terms and conditions (the “Terms and Conditions”) govern the use of www.1-shot.ca (the “Site”). This Site is owned and operated by 1-Shot. This Site is an ecommerce website.
By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.
Privacy
We use “cookies” to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address and phone number. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.
Intellectual Property
All content published and made available on our Site is the property of 1-Shot and the Site’s creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.
Sale of Goods
These Terms and Conditions govern the sale of goods available on our Site.
The following goods are available on our Site:
- Paintball, Airsoft, Air Guns, Archery, Hunting.
These Terms and Conditions apply to all the goods that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods we provide. You agree to purchase goods from our Site at your own risk.
We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.
Third Party Goods and Services
Our Site may offer goods and services from third parties. We cannot guarantee the quality or accuracy of goods and services made available by third parties on our Site.
Payments
We accept the following payment methods on our Site:
- Credit Card;
- PayPal;
- Debit; and
- Direct Debit.
When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.
If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.
Special Orders
If you do not see a product on our website that you are interested in please feel free to email us at: sales@1-shot.ca and we will be more than happy to try to source the product for you, create a special order and work out payment details along with shipping details with you.
Shipping and Delivery
When you purchase goods from our Site, the goods will be delivered through one of the following methods:
- Standard Delivery by post. Delivery takes 5 – 7 business days as long as the product is in stock. If the product is not in stock, we will email you with an option to either wait for the item(s) to become available, cancel/refund your order or substitute with something else on our site.
Delivery will take place as soon as reasonably possible, depending on the delivery method selected. Delivery times may vary due to unforseen circumstances. Please note that delivery times do not include weekends and statutory holidays.
You will be required to pay delivery charges in addition to the price for the goods you purchase.
If you purchase goods from us for delivery to a destination outside Canada your purchase may be subject to import duties and taxes applied by the destination country. You are responsible for paying any such duties or taxes. Please contact your local customs office for more information before making a purchase. We are not responsible for the payment of any such duties or taxes and are not liable for any failure by you to pay them.
You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.
Refunds
Refunds for Goods
Refund requests must be made within 30 days after receipt of your goods.
We accept refund requests for goods sold on our Site for any of the following reasons:
- Good(s) is broken.
Refunds do not apply to the following goods:
- Sale items, user abuse, neglect or wear and tear of an item(s).
Returns
No returns will be accepted on closeout or final sale items.
Items that are opened (clamshell items) or not in the original packaging will not be refunded or accepted as a return. An item will be deemed used if there have been any attempts to install, modify, shoot, test fire, wear or wash.
1-Shot will accept new merchandise for returns or exchange within 30 days of the original invoice date. Items we will not accept back for returns for any reason, including any item that has been used, an item of apparel that has been worn or washed and paintballs. We do not guarantee that paintballs will be delivered to you unbroken.
Returns can be made by mail. To return a product by mail, follow the following procedure:
Ensure your item(s) is packaged properly to ensure no damage when shipping back to us.
Please ship through your local Canada Post Office and ensure to receive a tracking number.
Please email us once your item(s) have shipped back to us and send us your tracking number.
The address to ship item(s) back to is:
1-Shot
43 Ebenezer Dr.
Waterdown, Ontario
L8B 1Y3
1-Shot will not accept returns on closeout or final sale items.
Freight on all returns is the customer’s responsibility.
All items returned for credit or exchange must be accompanied by the original invoice.
All items are subject to inspection and all decisions made by 1-Shot as to the condition of items, and their eligibility for return or exchange, are final.
Consumer Protection Law
Where the Consumer Protection Act, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.
Limitation of Liability
1-Shot and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.
Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless 1-Shot and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.
Applicable Law
These Terms and Conditions are governed by the laws of the Province of Ontario.
Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.
Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.
Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:
(905) 689-6890
sales@1-shot.ca
43 Ebenezer Dr., Waterdown, ON, L8B 1Y3
Effective Date: 3rd day of August, 2023